At 16jl, your personal data is handled with the same care we put into every part of our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have as a 16jl player under Philippine data protection law.
Six core principles that guide how 16jl handles your personal information
16jl follows a data minimisation principle. We only collect personal information that is genuinely necessary to provide our services, verify your identity, and comply with Philippine regulations.
16jl does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is yours — we are simply its custodian.
All data transmitted to and from 16jl is encrypted using TLS. Sensitive data at rest is stored using AES-256 encryption. We conduct regular security audits to keep your information safe.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by 16jl. We make exercising these rights straightforward.
This policy is written in plain, readable English — not buried in legal jargon. 16jl believes you deserve to understand exactly how your data is used before you hand it over.
16jl complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This Privacy Policy ("Policy") describes how 16jl ("we," "us," "our," or "the Platform") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the 16jl website at https://16jl.app and all associated services, mobile applications, and features.
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering for an account on 16jl or by continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you do not agree with any part of this Policy, please discontinue use of the 16jl platform immediately.
16jl acts as the data controller in respect of the personal information you provide when using our platform. As data controller, 16jl determines the purposes and means by which your personal data is processed.
Our designated Data Protection Officer (DPO) oversees compliance with the Data Privacy Act of 2012 and this Policy. If you have any questions or concerns about how 16jl handles your personal data, you may contact our DPO directly using the contact details provided in Section 15 of this Policy.
16jl collects the following categories of personal data from players and prospective players:
16jl collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration forms, KYC document uploads, payment details, support tickets, and responsible gaming preference settings |
| Automated collection | Cookies, web beacons, server logs, and analytics tools that record your interactions with the 16jl platform |
| Third-party sources | Identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), and fraud prevention partners |
| Regulatory sources | Sanctions lists, politically exposed persons (PEP) databases, and other compliance screening tools required under Philippine AML regulations |
16jl processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, 16jl processes your personal data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and KYC verification | Performance of contract; legal obligation |
| Payment processing and transaction records | Performance of contract; legal obligation |
| Fraud prevention and AML compliance | Legal obligation; legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Marketing and promotional communications | Consent (withdrawable at any time) |
| Platform analytics and improvement | Legitimate interest |
| Customer support records | Performance of contract; legitimate interest |
16jl does not sell your personal data. We may share your information with the following categories of recipients only to the extent necessary for the stated purpose:
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and fraud detection services. All service providers are contractually bound to process your data only as instructed by 16jl and to maintain appropriate security standards.
16jl may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 16jl's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent platform notice before your data is transferred and becomes subject to a different privacy policy.
16jl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| KYC and verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (as required by Philippine AML regulations) |
| Gaming history and session logs | Duration of account plus 3 years after closure |
| Customer support records | 3 years from date of interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, 16jl will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
16jl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
16jl uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and gather analytics data. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform functionality, session management, and security. Cannot be disabled. | Session / up to 1 year |
| Functional | Remember your preferences such as language settings and responsible gaming limits. | Up to 1 year |
| Analytics | Collect anonymised data about how players use 16jl to help us improve the platform. | Up to 2 years |
| Marketing | Used to deliver relevant promotional content to you on the 16jl platform. Requires your consent. | Up to 1 year |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the 16jl platform. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 16jl:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
The 16jl platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 16jl does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. All funds in such an account, including any winnings, will be forfeited.
If you are a parent or guardian and believe that your child has registered on 16jl, please contact us immediately using the details in Section 15 so that we can take appropriate action without delay.
The 16jl platform primarily processes and stores data within secure data centres. In some cases, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or identity verification services.
Where such transfers occur, 16jl ensures that appropriate safeguards are in place to protect your personal data, including:
16jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify you by:
Your continued use of the 16jl platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 16jl handles your personal data, please contact our Data Protection Officer:
16jl Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days for privacy requests
Support Hours: 24 hours a day, 7 days a week
If you are not satisfied with 16jl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.
Now that you know exactly how 16jl protects your personal information, you can focus on what matters — enjoying great games with fast GCash payouts. Register your free account today and experience a platform built with Filipino players in mind. Must be 21 years or older to play.